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Name Matthew Kelly
Telephone 021 500 654
Career Objective I am committed to providing the best ICT support that I possibly can. I have the skill and ability to analysis problems and situations and to offer the best solution to meet the client's needs. I enjoy the moment when the solution to a problem has been solved just like the placing the last piece into a jigsaw puzzle.
I am an enthusiastic and hardworking computer engineer with over 10 years experience in computer servicing and related activities, including networking and field support.
I enjoy seeking out new and challenging roles within the industry and have the ability and experience to train customers and staff and I am always willing to share my knowledge and to support individual learning to help others achieve their goals.
2013 Microsoft® Certified Technology Specialist: Administering and Deploying System Center 2012 Configuration Manager.
  M6419B: Configuring, Managing and Maintaining Windows Server 2008-based Servers.
2012 10747A: Administering System Center 2012 Configuration Manager.
2012 6425C: Configuring and Troubleshooting Windows Server 2008 Active Directory Domain Services
2010 M6294: Planning and Managing Windows 7 Desktop Deployments and Enviroments
2010 M6451: Planning, Deploying and Managing System Center Configuration Manager
2008 ITIL® Version 3 Foundation Examination
2008 Managing Microsoft SMS 2003 (2596)
2007 CPIT, Licence controller qualification NZQA std 4646 and 16705
2003 Novell Education, Desktop management with ZENWorks for desktops 4.
2003 Avonmore Tertiary Academy, Linux +.
2000 Trike Technology, Microsoft Certified Systems Engineer (NT 4).
1987 Green Bay High, School Certificate (Science, Technical Drawing, Mathematics).
Advance knowledge: Windows 10, Windows 8.1, Server 2012, Windows 7, Server 2008 R2, Windows XP, 95, 98, NT 4 and 2000 workstation and server. From installation to advance troubleshooting. Linux distributions: RedHat, Slackware, firewall OS's. Desktop and laptop hardware. Networks and routers.
Working knowledge: Microsoft Office products, Adobe and Macromedia publishing products. Novell Servers and administration.
Programming languages: HTML, Javascript, PHP, SQL, XML/XSLT, PowerShell, Visual Basic, Windows scripting and batch.
Interests: Motorcycling, ten pin bowling, movies and family.
Other: I am still operating my own small business C.R.A.S.H. Computer Services LTD although purely as a hobby to a select few customers and the occasional upgrade. I continue to be involved in the day to day running of the business including invoicing and debtors, purchasing stock, GST returns and banking. This continued involvement allows me to maintain my business skills and to appreciate the needs of small business requirements for computers and networking.
November 2014 - present
  Senior systems engineer.
Brought on to assist the existing team, I was commissioned to implement a task sequence to build a SOE Server build for the deployment to sites here in New Zealand, Australia and Fiji. This task was further developed to include a Server 2008 R2 install for legacy sites. With this task I included safeguards to ensure the build would fail gracefully should anything go amiss, enforced company naming conventions, and location specific settings (various international time zones and region settings). This process allows a build user to provision, configure and build the server from the HP iLo username, password and IP through a PowerShell GUI and then receive an email once the task was completed. Other tasks that I have been involved in additional packaging of specialist applications, evaluation of software, hardware and help in other areas of companywide IT tasks and issues.
February 2014 - September 2014
  Application packager.
As part of the 3DHB work programme, a collaborative approach between Wairarapa, Hutt Valley and Capital and Coast DHBs (the 3 DHBs) was adopted.
The team in which I belonged were tasked with migrating applications from old environments to Windows 7, Citrix XenApp or manual installs onto Windows 7 and were required to assess the installation, capture settings and choose the deployment type.
The different types of applications involved would require different types of methods; e.g. capturing legacy applications and converting them to the MSI format and then sequencing them into App-V 5 package. These were then further progressed into UAT and Live environments, and where necessary, we were assisting the configuration team with trouble shooting of the application when issues were found.
As part of the packaging process we also provided a QA requirement to other team packages to ensure documentation and the installation process were correct.
Towards the end of my term, I was asked to assist the Configuration team with SCCM 2012.
Some of the methods and tools I used included the following:
App-V for Citrix or Windows 7.
  • Including scripts for Driver installations.
  • Scripts for starting of legacy applications.
  • Permissions to allow the applications to work as required.
MSI installations.
  • Driver installations.
  • Ensuring pre-requisites were installed.
Scripts for Manual installations.
  • Powershell scripts.
  • VBS scripts.
  • Batch files.
VMware Workstation.
  • Clean capture workstation (Windows 7 and Server 2008 R2).
  • Testing software with limited user rights.
  • Testing of deployment from SCCM 2012.
Adminstudio for capture, creation and conflict checking of packages.
October 2008 - February 2014
  Senior Desktop Engineer.
I have eagerly taken on this role with several goals to improving deployment and testing for our SOE.
Updating the managed standard operation environment image.
Managing application deployment council wide on 2200+ desktops.
Assisting queries from other areas of IT in regards to deployment and necessary requirements for application support.
Created reports for asset management, linking different sources of information (SAP, VSM, AD) to enable better asset management.
A standard process for creating installs with in the SMS environment, to ease the monitoring and deployment of applications and any subsequent updates.
In the process of creating an "Out of box experience" procedure for new machines imaged at the factory.
July 2007 - present
  Bar Manager - elected committee position.
Opening and closing of the Venue.
Till operations (Closing and managing tab/account payments).
Banking and float management.
Managing and rostering of staff.
Upholding the liquor licensing requirements.
Managing liquor licensing for special events and functions.
Ordering and payment of stock and equipment.
Managing website. Automation of bulk notifications and emails.
May 2008 - April 2009
  Barman, waiter and Duty manager.
Opening and closing of the Venue
Till operations (Closing and managing tab/account payments).
Operation of the gaming machines in accordance to the licensing.
Managing staff.
Upholding the liquor licensing requirements.
November 2007 - October 2008
  Acting desktop administrator.
Updating the managed standard operation environment image.
Managing application deployment council wide on 2200+ desktops.
Assisting queries from other areas of IT in regards to deployment and necessary requirements for application support.
A standard process for creating installs with in the SMS environment, to ease the monitoring and deployment of applications and any subsequent updates.
Migration of the CCC from SMS 2003 to SCCM 2007 and then recently to SCCM 2012.
October 2005 - present
  Technical analyst.
Setting up new PC's for replacements and new users.
Evaluating system software.
Day to day troubleshooting.
Recommending set-up and configuration of PC's for various tasks.
New user account creation, Folder and share management.
Packaging applications for deployment.
Active directory Administration.
Created an application to allow easier method for deploying applications using SMS to managed desktops.
Automating several tricky installs for deployment. Cisco VPN, Intergraph Geomedia standard and Pro (about 25 separate apps and patches.)
January 2001 - October 2005
  PC and Desktop Support
Purchasing, Setting up new PC's for replacements and new users.
Evaluating System software installing into custom setup images.
Day to day troubleshooting.
Recommending set-up and configuration of PC's for various tasks.
Roll out of upgrade from Windows 95 to Windows 2000 SP2.
Scripting the install of various Windows service packs, patches and security updates in a non-windows networking environment.
Windows rescue disks for quick desktop and user recovery.
Simple Windows installation script.
from July 2000
  Systems Controller.
Day to day reporting and maintenance on production systems.
Installation of new PC's, creating master images of installations for new PC's adding software to systems and updating licensing information.
Managing film output devices and troubleshooting when required.
200+ user account management including E-Mail.
Troubleshooting problems on AS400, Solaris and VMS production servers.
Troubleshooting problems with Mac's and Windows NT client software.
C.R.A.S.H. Computer Services LTD From December 1999
  Owner Director.
After being made redundant from Gateway, I was approached to help some firms with occasional troubleshooting, networking and upgrades. I am still operating although purely as a hobby to a select few customers and the occasional upgrade. I have been involved in the day to day running of my business including the following Invoicing and debtors, purchasing stock, GST Returns, banking. This also allows me to see the small business requirements for computers and networking.
Gateway NZ Limited
Previously PC Direct NZ Limited.		 1996 - 1999
  Support Technician: (Client Service Engineer).
Help desk, front counter, phone and on site support for installation, hardware and software problems.
Planned and organised bookings and part replacements.
General customer service and complaints.
Diagnosed, repaired, and tested all hardware, software and peripherals.
Modified new systems for special customer requirements.
Networking installations and configurations.
Sales support and advice.
Managed and operated the South island support service department for 6 weeks with sole responsibility, while maintaining the same high standard of support to customers.
Consistently and willingly committed additional hours to the job in order to work to customers needs and deadlines.
Initiated and installed a PC-Based security camera at the service counter, enabling service work and counter monitoring to be more effective.
Improved and implement various office documents and standard templates.
Panda Catering Ltd General Hand 1992 - 1996
Automatic Door and Building Maintenance Design engineer 1993 - 1994
Micro Genesis Ltd Computer Service Technician 1993
Total Network Ltd Part time computer consultant 93-94
Perfect Computers Ltd Part time computer consultant 91-93
HMC Tapware. Costing Clerk, Debtors Clerk 90-92
Aluminium Systems. Warehousing and Aluminium Fabrication 88-90
Photochem Industries Ltd. General Hand. 87-90
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